The Facebook carpet cleaning scam is a common online scam where fraudsters pose as legitimate carpet cleaning businesses and use Facebook Marketplace, local groups, or ads to lure victims. Here’s how it typically works:
How the Scam Works:
Fake or Unlicensed Business
-
- Scammers post ads on Facebook offering “cheap” or “discounted” carpet cleaning services.
- They may use stolen photos of professional work or claim to be a new business offering special deals.
Bait and Switch Pricing
-
- They advertise extremely low rates (e.g., “£20 per room”) but once they arrive, they claim the job is much bigger than expected and demand a much higher price.
- They may pressure homeowners into agreeing by saying their carpets are “extremely dirty” or “damaged.”
Deposit Scams
Some scammers request a deposit upfront via bank transfer or PayPal, then disappear without showing up.
Rushed, Poor, or Fake Cleaning
-
- If they do clean, they might just use water or basic cleaning sprays instead of professional equipment.
- Some simply dampen the carpet to make it appear clean temporarily.
Theft or Fraud
-
- In worst cases, scammers use the service as a cover to case homes for burglary.
- Some take payments and return later pretending to need more tools, but never come back.
How to Avoid the Scam:
✔ Check Reviews & Credentials – Look for a business website, Google reviews, or proof of insurance.
✔ Avoid Paying Deposits in Advance – Legitimate cleaners usually don’t ask for full payment upfront.
✔ Verify Equipment & Process – Professional cleaners use industry-standard equipment, not just a spray bottle and vacuum.
✔ Be Wary of Prices Too Good to Be True – If it’s suspiciously cheap, it’s likely a scam.
✔ Ask for a Written Quote – Get the price in writing before booking.
If you suspect a scam, report the ad to Facebook Marketplace and avoid engaging further. Stay safe!